My name is Ammar Hassan , Motivated and customer-focused entry-level IT support representative with 1 year of internship experience. Strong foundation in troubleshooting, technical support, and customer service. Reduced average ticket resolution time by 20% through effective troubleshooting and customer service. Holder of a Bachelor’s degree in Information Technology. Eager to apply diverse IT skills and knowledge to the dynamic IT support team at Tech-Check.
- Education
Diploma of Electronics And Communication Engineering
Mansoura University
Jun 2021
- Experience
- May 2022–May 2023
Junior Software Engineer NexGen Tech, Seattle, WA
- May 2022–May 2023
Junior Software Engineer NexGen Tech, Seattle, WA
- Tools
- Skills
- Technical skills:
- Programming Languages: Java, Python, C++, JavaScript, SQL
- Frameworks: Spring, Django, Angular, React
- Tools: Git, Docker, Kubernetes, Jenkins, AWS
- Database Management: MySQL, PostgreSQL, MongoDB
- Other: System Architecture, Cloud Computing, Microservices, Agile Methodologies
- Soft skills:
- Leadership
- Problem-Solving
- Communication
- Team Collaboration
- Attention to Detail
- Time Management
Certificates
Events
Name of Event
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Name of Event
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Name of Event
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Name of Event
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Competitions
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Projects
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Blogs
عناوين الإنترنت والشبكات الفرعية
ما يلي أمثلة لعنوان بروتوكول الإنترنت حال كُنت متصلًا بشبكة الإنترنت من طريق راوتر منزلي: عنوان بروتوكول الإنترنت (192.168.1.102) قناع […]
VLAN
اختصار لـ Virtual Local Area Network وهو يرمز الى شبكة محلية ولكن افتراضية ، وهذا الكلام يعني بأن لدينا جهازين […]
المفاهيم الأساسية لـ DHCPv6:
المفاهيم الأساسية لـ DHCPv6: عنوان الإرسال المتعدد رقم منفذ UDP
Whats Next ?
Lets work together
If you’d like to talk about a project you want help with or need an advice about product design, just drop me a message . I’m currently Available for any project.
